Germany
Headquarter
Latvia
Production and Shipping
Dispute Resolution:
Encountered an issue with your purchase? Let’s resolve it together. Before considering any formal procedures, please reach out to our dedicated customer service team at hello@balmnative.com. We believe in open communication and ensuring that your shopping experience with us is nothing short of exceptional. Your satisfaction is at the heart of what we do, and we’re confident that together, we can find a harmonious solution that will save time and reduce stress for everyone involved.
The European Commission provides a platform for online dispute resolution (OS):https://ec.europa.eu/consumers/odr. However, please be aware that we are not obligated to participate in dispute resolution procedures before a consumer arbitration board.
Information according to § 5 TMG:
BALM NATIVE
Legal Representative: Veronika Schorner, Bischof-Eder-Str. 20, 94034 Passau, Germany
Contact: hello@balmnative.com
VAT-ID:
Under Section 19 of the German Value Added Tax Act (UStG), we fall under the small business regulation and consequently, we do not possess a VAT-ID.